Undercurrent Terms and Conditions, FAQs and Privacy Policy

Shipping Protection

Claims for packages marked and delivered and yet not received and where there is no evidence of “porch piracy” must be made five (5) days after “delivery date” but no longer than fifteen (15) days to ensure it was not misdelivered or easily found around the premises. Claims for packages presumed to be lost (where the status is not and delivered and) must be filed after seven (7) days and within thirty (30) days from the last checkpoint.

Delivery Policy

You must be at least twenty-one (21) years of age to submit orders for purchase through www.undercurrentcollective.com. By placing your order, you have represented to Undercurrent Collective that you are at least twenty-one (21) years old. All deliveries must be received by an adult of legal drinking age and this person must have valid photo identification present if asked for proof of age.

We are sorry, but products cannot be shipped to PO Boxes, APO/FPO addresses, or internationally. Shipping charges are, unfortunately, not refundable. If a product arrives damaged, we want to know. Please reach out to biz@undercurrentcollective.com.

Packaging

Your items will be delivered in a plain box with product branding on the exterior.

Return Policy

We want you to be happy. If you experience a problem with a delivery or a product, please let us know within seven (7) days of receipt. If possible, please include; recipient’s name, order number, brief explanation, and a photo of damages, if applicable.

Unfortunately, we can’t accept returns on products that you simply change your mind about. But we’d love to hear from you personally if this is the case, so that we can recommend something more to your taste. Email us at biz@undercurrentcollective.com

Information About Us

In the present policies, “We” or “Us” means Bro Weekend Collective, LLC dba Undercurrent Collective, incorporated in Delaware. Our registered office and principal place of business is located at 26 K St. NE Unit 3134, Washington, DC. 20002.

Retention Period

We will keep and process your personal data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise, or defense of legal claims.

Changes to our Privacy Policy

If We decide to change the Privacy Policy, We will post those changes on this page. We reserve the right to modify this Privacy Policy at any time. If We make material changes to this Privacy Policy, We will notify you here, by email, or a notice on our homepage.

Legal Disclaimer

We reserve the right to disclose your personal identifying information as required by law and when We believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process, to operate the Site properly, or to protect ourselves or our users.

Posting Information to the Site

You are solely responsible for any information and other content you post on or through the site. You understand that anything you post on or through the Site is generally accessible to and may be collected and used by others and may result in unsolicited messages or other contact from others. Users of any available forums are encouraged to exercise caution when providing information about themselves.

Indemnification

You agree to defend and indemnify Us and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney fees, which may arise from or relate to your use or misuse of the Website, your breach of this Agreement, or your conduct or actions. You agree that the We shall be able to select its own legal counsel and may participate in its own defense, if We wish.

Entire Agreement

This Agreement constitutes the entire understanding between the parties with respect to any and all use of this website. This Agreement supersedes and replaces all prior or contemporaneous. agreements or understandings, written or oral, regarding the use of this website.

Term, Termination, & Suspension

You do hereby acknowledge and agree that your use of the website is at your sole risk. To the fullest extent permitted by law, the company and its related parties disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, compatibility, security, accuracy, noninfringement, and usefulness, with respect to any service, the website, any website content, or any information contained on the website (collectively, “works”). The works are provided “as is” and “as available.” You rely on the works solely at your own risk. We do not represent or warrant that any works will be uninterrupted or error-free. There could be delays, omissions, interruptions, or inaccuracies in the information or other materials that are available on or through the works. You assume full responsibility and risk of loss, including loss of data, resulting from your downloading or use of the works. Although we may take reasonable steps to prevent the introduction of viruses and other destructive materials to or through the works, we do not guarantee, represent, or warrant that the works or materials that may be downloaded from the works are free of such destructive features. We are not liable for any damages or harm attributable to any of the foregoing.

Limitation on Liability

You do hereby acknowledge and agree that the company and its related parties are not liable for any injury, liability, claim, loss, damage, expense, cost (including attorney fees incurred at trial, on appeal, or otherwise), debt, fine, charge, or lien, whether direct or indirect, including consequential, exemplary, incidental, special, punitive, lost profits, or otherwise, that arises out of or relates to (a) this agreement, (b) your use or inability to access the website, (c) inability to use the service, (d) any unauthorized access or alteration of your transmission or data. You do hereby waive any and all claims with respect to the foregoing, whether based in breach of contract, breach of warranty, tort (including negligence), statutory, or other grounds, even if we have been advised of the possibility of such damages. Our total liability for any and all contract, warranty, tort (including negligence), statutory, or other claims arising out of or relating to (i) this agreement, (ii) your use of the website, or (iii) inability to use the service (iv) any unauthorized access or alteration of your transmission or data is limited to the sum of ten (10) US. Some jurisdictions do not allow for limited liability or exclusion of implied warranties; and, if any of those laws apply to you, then some or all of the above disclaimers, exclusions, or limitations might not apply to you, and you might have additional rights.

Electronic communications permitted

We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically or post on the website satisfy any legal requirement, if any, that such communications be in writing.

Your consent

By using our Site, you consent to our Terms of Service.

Questions? Please Contact Us

If you have any questions about these Terms of Service, Privacy Policy or anything else, please contact us at biz@undercurrentcollective.com